Terms & Conditions

By ordering with The Wine Republic the customer agrees to have read fully and understood our terms and conditions. The following is a list of our terms and conditions:

Internet Order Processing

All orders are subject to availability and limited to stock on hand. We make every effort to fill orders completely. We ask for your understanding when a product or vintage becomes unavailable and we will gladly recommend a similar wine.

Payment

We do not accept online payment. The payment methods we accepted are cash on delivery and bank transfer in advance.

Refund and Exchange Policy

If a customer rejects a bottle of wine purchased, The Wine Republic agrees to replace said bottle. There are no cash, check or credit card refunds for alcohol under any circumstances.

Replacement will take place based on the following conditions:

-             The quantity remaining in the bottle is consistent with a rejection, i.e. one to two glasses

-             The product is free from any defects, such as; damaged label, mildewed etc.

-             Customer shall show proof that the product was purchased from The Wine Republic

-             The Wine Republic is able to inspect the bottle in question

 

In-Store Pickup Policy

For free “in-store” pickup orders, you must plan to pick your order up in our store located at our Beijing or Shanghai office. We will NOT ship your order if you selelct this option.

-Beijing office: 605, Building 11, Jianwai SOHO, 39 East Third Ring Road, Chaoyang, Beijing

TEL: +86-10-5869 7050

-Shanghai office:Room C, 9th Floor, No.33,South Henan Road, Shanghai

TEL: +86-21-63375308/5309, 63337839/7837

Shipping Policy

Ordered wines would be delivered within 2 working days by the wine republic delivery service in Beijing and Shanghai. If you are located in other cities rather than Beijing or Shanghai, we will arrange the delivery by an express company. Terms and conditions shall apply for its circumstances. The weather conditions are critical to wine (extreme high and low temperatures). We are unable to replace bottles that are damaged by the weather. The Wine Republic assumes no liability for wine damaged due to poor weather during transport; this can include freezing or leaking. Be sure of the weather and shipping conditions before placing an order to be shipped.

If you are aware of an extreme hot or cold spell in your area, please notify us if you wish to delay shipment until the weather is more favorable. If your area is experiencing extreme weather conditions, The Wine Republic can briefly hold your order for future shipment.

We offer a “Comments or requirements” notation if you would like a specific delivery date. We will make every attempt to meet your request.

 

Age Restriction

Wines may be sold only to persons at least 18 years of age.

By placing an order, you are warranting to us that you are 18 years of age. Wines may be delivered only to persons at least 18  years of age. Our shippers will require a signature of someone at least 18  years of age at the time of delivery. Positive ID may be required. If the wine is returned to us for failure to provide positive proof of age, the customer is responsible for paying the return shipping charges.

The Wine Republic requires that each order contain the correct name, billing address and delivery address. If the information you provide is not an exact match, we will not process your order and accept no liability regarding your order or timeliness of delivery.

 

Gift Cards

If you would like to pay by using gift cards/coupons/vouchers, please keep us informed when you order your wines.

Please be aware that we do NOT accept any gift cards/coupons/vouchers by bank transfer. We only accept them by cash on delivery.

 

Copyright and Trademark Information

All information, documents, images, and HTML formatting are copyrighted and may not be reused or copied without permission.
This website may also include links to other websites. These links are provided for your convenience to provide further information. We have no responsibility for the content of the linked website(s) and you will be subject to their policies.

You may not create a link to this website from another website or document without The Wine Republic’s prior written consent.

Prices are subject to change without notice. We reserve the right to correct pricing errors prior to shipping and with approval of the buyer.